Shipping discount will apply on multiple purchases. If you have questions about what shipping would be based on certain fabrics and yardage, please convo me. Individual fabric shipments will go first class. Where possible, I will ship with flat rate boxes to give the best shipping discount possible. Fabric has some weight and could mean substantial savings on multiple purchases.
There are options when you ship. Most of the listings have upgrades for USPS priority and express shipping as well as Insurance and Signature Confirmation. VERY IMPORTANT INFO REGUARDING SHIPPING! PLEASE READ! • USPS Insurance and signature confirmation are optional and are to help ensure that you receive your package or in the event it is loss, can recoup your cost. Insurance is up to $100. If additional is needed, please convo me to set it up. See USPS terms and conditions on how these services work if you have additional questions. • If you opt out of insurance and/or signature confirmation, you take full responsibility for the package once it has left my hands. There may be no recourse to recoup your cost. • I will not be responsible for lost, stolen and/or mis-delivered items. I drop all my packages in USPS mail receptacles. This is how I am sure it is in the post office control. • If item is returned to me for non-delivery due to wrong address provided at checkout, the buyer is responsible for paying shipping again. I will contact you and set a special listing for you to purchase to cover the cost.
I can also ship UPS or Fedex. These carriers do not deliver to PO Boxes. Please contact me to make arrangements prior to purchasing the item(s).
Domestic shipping transit times 1st class 5-10 days Priority 2-3 days* Express 1-2 days*
*Priority and express mailing options does not a guarantee 2-3 day or overnight delivery according to the post office. Only certain locations have overnight guarantee. Please convo me with location to see if yours qualifies.
International transit times 1st class up to 6 weeks Priority 7-10 days Express 3-5 days
Payments must be made in 3 days. I accept Paypal and Etsy checkout.
Returns & exchanges
I gladly accept returns, exchanges, and cancellations
Contact me within: 14 days of delivery
Ship items back within: 30 days of delivery
Request a cancellation within: 4 hours of purchase
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Custom or personalized orders
Perishable products (like food or flowers)
Intimate items (for health/hygiene reasons)
Conditions of return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Questions about your order?
Please contact me if you have any problems with your order.
Additional return information
Please contact shop owner for specific situations. Shop will accept returns under certain circumstances.
If requested PRIOR to shipping: Entire purchase including shipping MAY occur
If requested AFTER shipped: Item amount may be refunded but NOT shipping. This may include return shipping.
Seller mistakes, for example wrong item sent or unavailable: Entire purchase amount may be refunded.
All returns inquiries must be within 14 days of arrival to buyer.
Items must be unaltered, unwashed, unworn, or otherwise unchanged from the original state it was sent to you in. I cannot accept them back if they have been altered. Custom requested orders will be determined on a case-by-case basis. If item is too unique for resale, shop may not take return.
Custom orders and requests are always welcome. Convo me for so we can discuss your special need. Usually, no deposit is required for custom requests however if a special item is needed to complete the custom order, the cost of ithe tem must be paid up front. I will contact you when it is done and list it in my store for you to purchase and pay.
Handfasting cord custom order Please give at least two weeks prior to shipping for completion of your order. When contacting shop please specify colors and design. Pictures of what I think will work will be forwarded. Cost of custom orders usually starts at $40. This includes 1 hour of design time (including photos sent and sample weave), weaving a 5 stranded cord and construction of beaded ends. Materials over the standard cost and additional design time will increase the price of the cord. For materials, this would be the cost of the item plus 30%. Additional design time is $15/hr. Changes made after construction of the final weave also incurs additional charges. If multiple cords are being constructed, there may be a multi cord discout available. Please convo for specifics.