Items ship as soon as possible, please allow up to 1 to 2 weeks from date of purchase for items to be received. (Up to 2 weeks for custom creation and 2-3 days for shipping) Please allow ample time for processing and shipping. Products ship via USPS priority mail in the US taking 2-3 business days depending on area. Tracking numbers will be provided via email.
Credit card payments accepted through Etsy. Also accepting paypal. Checks will be accepted however it must be received and cleared through the bank prior to product shipping.
Returns & exchanges
I gladly accept exchanges
Contact me within: 14 days of delivery
Ship items back within: 30 days of delivery
I don't accept returns or cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Custom or personalized orders
Perishable products (like food or flowers)
Intimate items (for health/hygiene reasons)
Conditions of return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Additional return information
There are no refunds on items. Exchanges must be approved and are subject to owner discretion. Items must be unused, unwashed and in new condition. Items returned smelling of smoke or other excessive odors will be subject to an additional restocking fee for special cleaning. Shipping costs are the responsibility of the customer, back to the supplier as well as shipment of new items. Do not buy unless you are ready to commit to an item!
With ever changing fabrics, some fabrics may not be available at time of purchase. Substitutes will be offered and refunds given if an equivalent fabric is not desired/found.
Embroidery is a free service I offer. If an item has been embroidered it is non returnable, therefore, please make sure you provide all required information. This includes carseat models, name or initials, font choice, and thread color. All embroidery will be done on the canopy for infant seats and at the head area for toddler seats unless requested otherwise.