All shipping is 1st class via USPS unless otherwise stated or arranged between buyer and seller. Priority is available on request. Heavy items usually ship Flat Rate USPS and I make every effort to combine shipping when possible to save you $$.
INTERNATIONAL SHIPPING: I will ship out of the US on request for a prearranged estimate. Please contact me for international shipping charges.
YOUR ADDRESS: Items ship to the address on your Etsy order unless indicated otherwise by buyer. Please be sure to provide your correct and current shipping address in full.
Payment by CC, Debit, Etsy Gift Cards or PayPal. All payments due and must clear prior to shipping.
Returns & exchanges
• Satisfaction Guaranteed. If you are not satisfied with the quality of your purchase, email me within 5 business days so we can make your purchase satisfactory. I offer an exchange or credit towards another item.
• All returns MUST include a return authorization number I issue via email once we have communicated your concerns. Seller covers shipping only in cases of defective product, otherwise buyer covers all shipping charges.
• If product is defective due to manufacturing error, a repair or exchange will be made for the same item or one of equal value.
• We do not accept returns for used or worn items or products altered after leaving our studio.
RAW BRASS PRODUCTS My raw brass items come direct from the factory and may have an oily film from the die-cutting and stamping process. I suggest a degreaser bath using Dawn dishwashing detergent or a bath with detergent and ammonia. You may prefer to tumble your parts in a commercial degreasing solution. My brass components can then be oxidized, polished to a high shine, plated or painted.