Items will be shipped 1-2 business days once payment has been received and cleared.
USPS Priority Mail with Delivery Confirmation and insurance.
Only ship to confirmed Paypal addresses (bank account/credit card address matches Paypal shipping address). Please be sure your Paypal and Etsy account addresses match as well - please update your Paypal confirmed address, if necessary. This way your purchases are protected by Paypal.
Contact me PRIOR to ordering if expedited shipping is needed. Buyer is responsible for all shipping fees.
If my estimated shipping costs exceed actual shipping costs by more than $2.00 I will gladly make the necessary adjustment and refund the difference.
Items considered fragile are wrapped securely in bubble wrap and/or packing peanuts as needed, then shipped in a well-sealed box.
Items not considered fragile are wrapped in tissue paper, then shipped in an appropriately sized well-sealed box or envelope.
No international shipping at this time.
We reserve the right to cancel transactions that have not been completed within 72 hours of purchase.
A tutorial for purchasing on Etsy is available for your convenience by clicking on the following link: https://www.etsy.com/help/article/339
Returns & exchanges
Best to look at item photos and descriptions closely before purchasing. Request additional photos for clarification and questions.
Contact me for any questions regarding items PRIOR to purchasing.
Color varies on monitors, refunds will not be made due to color variations.
If an item arrives damaged, buyer must contact me within 72 hours of receiving item. SAVE all packaging. This will be needed when contacting postal service insurance provider and it must be presented to post office personnel to certify the damage. A claim will be filed.
If an item is received and there is concern, contact me regarding the matter. If it is determined that a refund can be made, the item must be returned within 7 days UNDAMAGED. Buyer is responsible for all shipping costs and applicable fees.
Personalized and Custom orders are not refundable due to the personalized nature of the item.
Items reside in a clean pet friendly and non-smoking home.
Vintage and homemade items may have slight and tiny imperfections. If there are any imperfections that may be questioned, it will be specified in the description.