- Most items ship within 3 business days of payment being cleared. Please allow up to 1 week for custom orders to before shipment. Most orders I will make right away and ship off but in the case of needing different supplies please allow up to 1 week.
- I accept payment via credit card and Paypal.
Returns & exchanges
I gladly accept returns, exchanges, and cancellations
Contact me within: 3 days of delivery
Ship items back within: 30 days of delivery
Request a cancellation within: 12 hours of purchase
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Custom or personalized orders
Perishable products (like food or flowers)
Intimate items (for health/hygiene reasons)
Conditions of return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Questions about your order?
Please contact me if you have any problems with your order.
Additional return information
- All items may be returned/exchanged if in their original, unused condition. Customer is responsible for the shipping costs associated with the return/exchange. - Refunds are not given. - If needing to cancel order for any reason please notify me as soon as possibleO - Once an order has been shipped, No changes/refunds/cancelations can be made. All items are put into my mailbox or dropped off at post office early in the morning either before or on the day you receive shipment notification.
- I do custom orders. If you have something in mind please message me and I can send you more information.
- As with any handmade item I do not recommend exposing them to water (shower or outside). This will wear them down faster and the life of your item will deteriorate. All of my types of items (earrings, bracelets, anklets, necklaces, and normal dream catchers) are duplicated and tested to hold up for any normal use. This is how I ensure they will last and will not fall apart unless they are mistreated.