I ship everything within 48 hours. In the UK that usually means you will get your order within a few days. It will take a little while longer for international purchases.
I ship to anywhere in the world. Most international orders take about 7-10 working days but a few countries, including those in Central and South America take a bit longer, up to 4 weeks.
International orders are sent standard Airmail and do NOT have tracking. It costs me £10 extra to post items with tracking which I am more than happy to do if you get in touch but it is not offered as standard due to the high cost and doesn't guarantee to get your items to you any quicker.
I prefer paypal, thanks!
Returns & exchanges
I will accept returns if they are sent back unused within 7 days.
I aim to describe my items as accurately as possible. If however you have a problem with your order and your purchase isn't what you expected then please get in touch and I will be happy to help and do what I can to rectify the situation.
Returns are to be paid for by the customer.
Do you ship to *insert your country here*? Yes, I ship to everywhere. Some places such as Asia and South and central America often take a long time to deliver to (2-3 weeks plus) but Europe usually only takes 3-5 days and the rest of the world 5-10 days.
How do I buy your products? From my online shop www.doodlecatsshop.co.uk
How much is *product* and how much to ship to me? All the details including shipping costs are on the item listing in my shop. Prices should be converted to your local currency. www.doodlecatsshop.co.uk
Please can you tell me when an item is available to buy? I am unable to inform people individually but I do announce all shop listings on my facebook page www.facebook.com/doodlecats
What size do your t-shirts go up to, can you do bigger sizes? My shirts go up to XXL in mens and womens. I am not currently able to get larger sizes made.
Do you do commissions? Will you draw my cat? I’m sorry but no, I am not able to take on commissions at this time
Will you donate to my charity? I donate goods to two charities, Cats Protection and my local rescue centre Holly Hedge Animal Sanctuary. I wish I could donate to more but I just can’t afford to do more than I already do.