PACKAGING: We will take great efforts to ensure that your purchase is carefully and properly packed and insulated. I recycle clean boxes and packing materials. In all cases, we will attempt to package your purchase efficiently and attractively.
ALL SHIPPING BY US POSTAL SERVICE -- either 1st class, Media Mail or Priority Mail. (Occasionally we may ship by Parcel Select if the item is bulky, heavy and non-fragile).
Items that weigh under 13 oz are usually shipped 1st Class. We often use Media Mail for appropriate items over 13 oz. Nearly everything else is shipped Priority Mail.
WE OFFER THE MOST ECONOMICAL SHIPPING OPTIONS POSSIBLE
* If you would like express shipping let me know when placing your order
* We currently ship only to US locations. However, we may be able to make an exception and arrange to ship to your country. Contact us with postal and customs information for your country and we will make every effort to ship the item to you.
* Once an item is in the mail, it's up to the USPS to care for the package, and deliver it in good condition within the requested time frame. If you have any concerns regarding damage or loss, please consider purchasing insurance, and retain your invoice and all documentation
* Payment via Etsy. * Payment required within 3 days of purchase. After 3 days we will contact you for payment. If you pay within 24 hours, we will ship your items. Otherwise we will have to cancel your order. * NC State Sales tax will be added for all NC buyers. * After payment clears, we will ship in 1-3 days * Insurance may be required on valuables & breakables over $30. This will be noted on the item description. * Sorry, no returns unless item is damaged by the Post Office, or unless the buyer feels the item is not as described. However, those instances should be rare.
Returns & exchanges
I gladly accept returns
Contact me within: 7 days of delivery
Ship items back within: 14 days of delivery
I don't accept exchanges or cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Custom or personalized orders
Perishable products (like food or flowers)
Intimate items (for health/hygiene reasons)
Conditions of return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Additional return information
Please re-consider before asking for a refund. I have tried to keep prices low, but quality high. Thus I am on a very slim margin. Every refund hurts. Processing refunds is also time-consuming. We have put all our efforts into creating art and value for our customers. Refunds distract us from this goal.
Please ask any questions before purchasing an item and we'll do our best to answer them.
Please do not ask for a return because you changed your mind.
Is the item functional? Why return it? If you feel you cannot use an item, we’d like you to consider reselling it, giving it as a gift, or donating it to a charity of your choice.
If you feel any purchased item varies significantly from its description, just convo us with the problem
If the item is damaged during shipping, a refund IS possible. We will ask for proof of damage. Please notify me within 14 days of any item damaged during shipping.
Colors are tricky. Lighting, camera settings and monitors all affect the appearance of an item. Colors are described for every item, but they are subjective. Because of this, the color of an item in real life, may not be exactly the same as in the photo. Please take this into consideration. If you are concerned about color specifics, please contact me and I will try to interpret the color(s) in more detail and/or send you additional photos.
Vintage items are not usually perfect. I will always note any type of flaw in the description, but its possible I may miss something. Everything I sell is highly functional, but please keep in mind that vintage items are not shiny and new -- they ARE vintage... Isn’t that the whole point?
Imperfections can be charming, fun and quirky. They give character and history to a mundane item and great appeal to special items that are no longer commercially available. They hint at a way of life that is past and past personal attachments as well. Occasionally vintage items ARE mint or like new, and I will mention this in their description.
Almost all of our original paintings and crafts can be re-created according to your specifications. Please let us know what interests you.