CANADA: Items shipped within Canada will arrive within about one business week.
USA: Items shipped to the USA will be sent via air and arrive within 7-10 business days.
EUROPE AND BEYOND:Items are shipped ground and may take up to 6 weeks to arrive.
NOTICE ABOUT SHIPPING EXPRESS If you would like your item to be shipped express please send me a message to discuss the best option. The extra cost for shipping will be at the expense of the customer.
Express Shipping the US: -Items can be shipped in 6 days guaranteed for the cost of $20 via Canada Post -If you would like your package delivered sooner (in 3 days) shipping can be arranged via Fedex. The cost for this starts at $40 up to over $130.
My shop only accepts PayPal as method of payment. In order for us to consider validating any transactions, payment must be made within 24 hours. If at that time payment wasn't complete, we will unfortunately have no choice but to cancel the transaction. With PayPal the buyer may pay straight from their own account, by credit card or check. In the latter case, It takes about 2 business days until we can be sure that a payment by check has been cleared. At that time we will happily complete the transaction as quick as we possibly can.
It is not necessary that the address on Etsy and PayPal match. We will ship to the address that appears on Etsy, unless the buyer notifies us. If the buyer provides a wrong address we unfortunately can not provide a refund. Thank you for your understanding.
Returns & exchanges
If you are not satisfied with your purchase, please let me know (email@example.com). Returns will be accepted if the item is still in new condition and the buyer pays the return shipping.
Cleaning of the garment should be done in cold water by HAND and with a soft detergent, such as Woolite or Murphy Oil.. Lay flat to dray and for added softness after the garment is dry place in your dryer on the cold tumble for fifteen minutes.
If you have any questions about colour or anything else please ask.
Wholesale inquiries are welcome and I can also be contacted via email at firstname.lastname@example.org
http://thrumsca.blogspot.com/ If you have any issues with your order please contact me prior to leaving feedback. If there is a problem with an order, it is very important to me to make things right.
If for some reason you don't want me to leave feedback, please make a note of it in the 'message to seller' box or drop me a convo.