All items are shipped within 1-2 business days after the payment is received. I always ship to your Etsy address unless otherwise stated. I use the Bulgarian Priority Posts Airmail.The shipping is from Bulgaria and it usually takes 12 days for Europe and 16 business days or a few days more for USA and Canada. If you need an item faster, let me know, I can adjust the shipping fees and send the item priority or express.
I accept PayPal payment If an item is not paid for within 48 hours of the purchase it will be re-listed for sale again. If you have trouble paying the item in that time please contact me.
Returns & exchanges
I gladly accept exchanges
Contact me within: 21 days of delivery
Ship items back within: 45 days of delivery
I don't accept returns or cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Custom or personalized orders
Perishable products (like food or flowers)
Intimate items (for health/hygiene reasons)
Conditions of return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Additional return information
I will make sure to pack the items carefully so they can reach you in its original condition. If a piece is damaged in transit please return the piece to me within 10 days of receipt and I will repair the piece if possible or refund the original purchase price.Please be aware that you are responsible for any customs fees imposed upon you by your country. No refund of any kind will be issued, if you refuse to pay the customs fees and your order is returned to me.
Please, first contact me so that we could make it right! We prefer to communicate here in Etsy system, but if you need more information and help about products you can use this phone""+359 887594684