We ship Mondays to Fridays using international registered post and within 2 business days of receipt of payment.
Please allow about 10 to 14 days for receipt. This is only a time estimate and delays can occur in customs or due to bad weather.
We pack our items carefully and take care that all items reach you safely.
If you want any item gift wrapped please let us know when placing your order.
We combine shipping costs. $ 4 US for first item $ 2 US for second item and $2 US for each subsequent item Shipping for Custom orders is charged according to weight Beads ship free if at least one other item is purchased for which shipping is paid. All items are shipped from Morocco.
We ship once payment is received and cleared. With most Paypal payments the payment is instant. If payment is made by Paypal e cheque the items are shipped once the e cheque has cleared.
Returns & exchanges
It is important to us that our customers are happy with their purchases. Refunds are made on a case by case basis and we must be notified of your request within 3 days of receipt of the item. Shipping costs will not be refunded and the item must be returned to us and received by us in original unused condition before a refund is made.
The buyer is responsible for any international import duties and taxes claimed by customs.
The colour of an item may vary slightly due to variance in computer screens.
We do not supply items for the buyer to resell in substantially unaltered form on etsy.
If you are interested in placing a wholesale order please contact us so we can discuss pricing,terms and policies with you.