NOTE: Shipping will be standard, which will take 5 to 8 business days in North America and 5 to 15 business days International- Australia and New Zealand could be up to 25 business days.... Postal & Custom delays may occur occasionally which rarely occurs and is well beyond my control. If you pay standard shipment as per our shipping fees, the order will be shipped regular without a tracking #........... If you require a tracking #, please let me know as I will investigate to my best ability from the postal service on the associated cost.
However if your order is $100 or over, I strongly suggest you pay for registered shipping excluding the flat shipping fee.......... It comes with a shipping tracking # Please, contact me ahead of your order purchases with a list of items you are interested in, I will quote you with the shipping fee.......... If you select standard shipment, in the event of any loss, I WILL NOT REFUND YOU YOUR ORDER COST. Please, ensure you read my policies before you commit any large purchases******
Therefore, if your order is delayed or lost, I am not responsible for it for refund neither for re-shipping of your order. I will be willing to provide you with the proof postal receipt.
If you wish to pay extra for tracking #, please let me know. I will be glad to quote you base on the weight of your order.
It is encouraged to Customers to think before executing a committed purchase/s to avoid abrupt cancellation requests, whereby valuable time and inventory costs imposed to us cannot be replaced.
There is no cancellation once your order is shipped. Please, see my refund policies.
Returns & exchanges
I gladly accept returns
Contact me within: 5 days of delivery
Ship items back within: 7 days of delivery
I don't accept exchanges or cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Custom or personalized orders
Perishable products (like food or flowers)
Intimate items (for health/hygiene reasons)
Items on sale
Conditions of return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Additional return information
Refund to Buyers in North America and any countries outside of EU for order over 10US only: Buyer to contact Seller within 7 days upon receipt of the purchase/s. Order will be refunded within 10 business days upon Seller has received the original items back WITH EXCEPTION of EARRINGS- NONE REFUNDABLE due to hygiene/health regulations and excluding original Shipping fees To Buyer. However, Shipping Back To US is at the Buyer's expenses. Refund will be made only upon receipt of the products to us and in good conditions....
Refund to any Buyers in EU as per EU Online Regulations: Buyers will be refunded the entire value of the original purchase provided contacting us as Seller within 14 days upon receipt of the purchase/s WITH EXCEPTION of EARRINGS- NONE REFUNDABLE due to hygiene/health regulations. However, Shipping Back To US is at the Buyer's expenses. Refund will be made only upon receipt of the product/s back to us as Seller and in good conditions within 14 days....
Exchanges: Orders over $10US only (EXCLUDING earrings due to hygiene/health regulations) can be exchanged within 5 days upon the Buyer receives the product/s and excluding Shipping To Buyer from original orders. However, Shipping Back To US is at the Buyer's expenses, as well as Buyer Pays of new selected product's Shipping Back To Him/Her, which should be paid to us via Etsy or PayPal.
Loyalty discount for Repeated Customers, if you do not use the coupon code during the check out of your order. No credit or refund will be accommodated to you since there are loses in fees aside of time at my end. Ensure you enter your code during your checking out process!!!!