For local orders, all items will be shipped out within 3-5 business days upon receipt of payment via Singpost registered airmail or SMARTPAC (with tracking service) for a peaceful mind, when it's shipped via this method (standard/flat rate = S$5.00). You can easily track your package online via http://www.singpost.com/ and be assured that your items will be delivered to your doorstep without any hassle.
For international orders, all items will be sent via Singpost normal airmail unless registered mail is chosen. A tracking number will then be provided.
Please note that if normal singpost mail is selected, Creative Dollies will not be responsible for any items loss during transition.
We accept payment by Paypal & credit cards. Payment by PayPal can be processed even if you do not have an account with Paypal.
Returns & exchanges
I don't accept returns, exchanges, or cancellations
But please contact me if you have any problems with your order.
Additional return information
Customer satisfaction is of utmost importance to us and we take great pride in our work and we hope that you love the crafts we create for you. If for some reason you are unhappy with your purchase, please email us with your contact information and concerns within 3 days of receipt of your purchase. Any exchange or refund is on an individual basis and at the sole discretion of Creative dollies.
We will endeavour to package every item to the best ability we could to avoid any damages, however, Creative dollies will not be responsible for any items damaged or mishandled during the shipping process.
All images listed on this platform are copyrighted materials of Creative Dollies and are not to be re-distributed or downloaded for personal or commercial use.