All of the pens we sell are individually handmade to order, and therefore can take between two days to 1 week to ship. If you need your item faster, feel free to ask before you place an order. All items will ship via USPS
*Note if you need express shipping please contact me
PLEASE - Please make sure your address is correct before you complete checkout. Orders that are returned due to inadequate addresses or un-secure location for USPS to leave a package will either be reshipped at your cost or refunded minus the initial shipping fee - buyers choice. Items are ship with a tracking number, showing item has shipped. I am not responsible if your item does not arrive. You will need to contact USPS or your local Post Office. If you prefer you can purchase additional insurance, however you will need to file the claim
**International Items- For Items shipped internationally, I am not responsible for customs or import charges.
Returns & exchanges
Each item is Hand crafted and no two are alike. It is important to me that you are happy with your order. If an item arrives damaged, does not work properly, or is incorrect, please contact me ASAP so we can make it right.
If you are happy with your purchase, please consider leaving a positive review, as it will help my shop reputation. If you leave a positive feedback we will give you a coupon code to use on a future purchase I strive to create quality products and make my customers happy. If anything fails to meet your expectations, please contact me, and I am confident that we can reach a resolution. Pictures are a representation of the wood. Since wood is a natural resource, variations to the pictures shown are are expected