Items are shipped mainly in padded bags and bubble wrap for protection. Cards and prints are packed in cardboard mailers to help keep them crease and damage free.
All items shipped within the UK are shipped using Royal Mail First Class post.
I ship worldwide using Airmail which takes approximately 3-4 days for European destinations and worldwide in approximately 5-6. All items are shipped within 48 hours of payment clearing (excluding weekends and holidays).
I am not responsible for any delays due to customs. Buyers are responsible for any customs and import taxes that may apply.
Please make sure that your Etsy address and your Paypal address are the same to save confusion. In the event of them differing I will try and contact you via your email and Etsy Convo''s. If I receive no answer then I will use Paypal's stored address to ship.
Payment is due within 3 days of purchase, otherwise the sale will be cancelled.
I accept payments by: Paypal - UK and International Personal Cheque - UK only - please contact me if you wish to use this option.
If you are having issues with Paypal or any other aspect of the transaction, please do not hesitate to contact me. I will work with you to to help wherever I can.
Returns & exchanges
RETURNS AND EXCHANGES ★★★★★★★★★★★★★
Customer satisfaction is extremely important to me. If you are not entirely satisfied with your purchase, please notify me as soon as possible so that I may rectify the problem.
Any returned items must be returned in their original packaging or similar. A refund will only be issued on receipt of item.
Unfortunately, I cannot refund shipping and handling fees, nor can I be held responsible for any damage to the item you purchase during transit, or any lost items in the postal system.
I leave feedback as soon as you pay for your items. I appreciate all Feedback left for me when you receive your item. It also lets me know that the item has been received.
Reselling is only allowable if we have been in contact and come to an agreement. Please do not use my photographs and/or descriptions without consent.
CUSTOM ORDERS ★★★★★★★★
Please feel free to contact me if you would like to buy any of my items in different colourways or if there are any items in my "Sold" section that you would like made again. I am always happy to oblige if I can. (This obviously excludes any items that were sold as OOAK)
★★★★★★★★★★★★★★★★★★★★★★★★★★★★★ If you have any questions about any of my items or policies please do not hesitate to contact me. ★★★★★★★★★★★★★★★★★★★★★★★★★★★★★