I will put your order at the front of the line get it made and mailed the same or next day if ordered by 8 am PST Monday-Friday.
If ordered on Saturday or Sunday it will be mailed on Monday.
All orders will ship priority mail. I wish I could guarantee when the post office will deliver, unfortunately, I cannot. I will do everything on my end to get your package out the door as quickly as possible.
Your order will ship at the earliest 1 business day after payment has cleared but as long as 5 business days after the payment has cleared. It depends on how many orders are before yours. Once your order has left my office, you will be able to track it via the tracking number. I have no control over the postal service and their shipping. If you need your item by a certain date, plan to place your order and pay at LEAST 3 weeks before you need it. Shipping delays happen and I cannot guarantee shipping. I offer first class or priority shipping and I ship the cheapest method possible to save you money.
Make your selections carefully as once you pay, your order is accepted and I will make your item. Payment is due before items are made. Items will ship 5 business days after payment has cleared, at the latest. The only exception is during the holidays, it could take as long as 10 days to ship if I'm buried in orders. I will let you know if it will be longer than 7 days. If the item is available I will ship 1 business day after payment has cleared. I accept paypal or you may use your debit or credit card through my paypal.
Returns & exchanges
Please be certain to actually read and double check ALL spelling in your order. ALL personalized sales are FINAL, NO exceptions. All names will be sewn to your specifications. If there is a misspelled name and it's the spelling you sent me, you will need to pay for another item. If the mistake is mine, I will replace the item once I receive the incorrect item. I will gladly pay return shipping if it's my mistake. I take a picture of each item before it goes in the bag to ship so I know exactly what I'm sending you.
I'm happy to exchange a size if need be. You will need to mail your purchase back to me at your expense and then pay shipping and any other difference in listing price before I'll mail your new order. If you ship via paypal you can get free tracking on first class packages.
I love creating amazing hand crafted pretties for you and I really am easy to work with. I can't wait to create beautiful things for you and your loved ones. Thank you for shopping with me.