All orders shipped within the US will be sent first class through an actual post office, where I will obtain a tracking number and proof of mailing.
All orders over $50 will be insured. However, please be aware that insurance is through the US Postal Service, which means that you will have to file a claim with USPS. I have no control over lost or damaged shipments.
I do not ship internationally.
We accept payment via Etsy direct checkout or PayPal. The latter may appear as "JLHjewelry" on your invoice.
I will process and ship orders within 2 business days, but this may be delayed by circumstances beyond my control, such as snow storms, hurricanes, health issues, or family emergencies.
Cancellations cannot be made after the order has shipped.
Orders shipped within North Carolina will be charged state sales tax.
Returns & exchanges
All sales are final.
I do my best to represent every item accurately and completely, with thorough photos and descriptions. If you're not sure about something, please ask before ordering.
SIZING: Most of my jewelry is made to industry standard women's sizes, which are 7-8 inches for bracelets, and around 16-20 inches for necklaces.
However, people come in all shapes and sizes, and men wear jewelry, too. If you need an item resized, please contact me before ordering to see if resizing is available (the listing will usually say so).
Resizing may be free or may incur additional charges, depending on the piece of jewelry and the amount of resizing required.