Patches come with Ultra Bond Heat and bond backing for easy DIY, just iron on to your iron safe creations.
If item is to be washed/worn often I recommend adding a simple stitch around the patch in clear thread which is available at most fabric stores.
If you are looking for designs that you don't see in my shop or would like to change thread or fabric colors, just send me a message. I have hundreds of designs not listed in my shop. Some can be viewed here:
PLEASE CHECK THE FRONT PAGE OF MY SHOP FOR CURRENT ESTIMATED PROCESSING TIMES**
Things to know before ordering:
*Items are not pre made unless specially states "Ready to Ship"
*Processing time begins when your order is placed, payment is received and cleared, all of the required personalization information, fabric choices, etc. is received.
* Although I do my best to ship orders as quickly as possible, time frames are approximate which means it could be a little quicker or a little longer.
*If you have an event that is cutting it close to my turnaround time please contact me BEFORE ordering so I can make sure I can accommodate your order.
*If you need items quicker than my estimated processing time please contact me BEFORE ordering. I can accept a limited number of rush orders depending on my current schedule. There will be an extra charge for rush orders.
*Most Importantly- I truly appreciate your business and take pride in my work. I take great care to create quality pieces as timely as possible.
SHIPPING TIMES ARE IN ADDITION TO PROCESSING TIMES, which are advertised in my shop heading as well as individual listings and updated as the time frame changes.
I ship using USPS First Class estimates delivery 3-5 days AFTER I drop it off to be shipped. It is not untypical for it to take up to 10 days. Unfortunately the post office can be slow to process especially during peak seasons and it may take longer than they're estimate to arrive. International packages may take up to 45 days to get to you. It does not normally take this long, but it may.
All items (except international orders) will have a delivery confirmation number. If you are ordering from somewhere outside of the United States, delivery confirmation is not available. How ever custom tracking numbers will be provided.
I am not responsible for lost packages once they are mailed. If you would like to add insurance please contact me so I can set up a custom listing.
If your order was not a custom order and is returned to me in new condition I will refund the cost of the item(s), not including shipping costs.
For your safety and mine I only accept PayPal or ETSY direct pay for payment. Please note that your payment must clear before I will ship. This includes e-check thru PayPal. You will be provided a pending status and date by PayPal when using an e-check and It usually takes 5 days for an e-check to clear.
Returns & exchanges
I gladly accept returns and exchanges
Contact me within: 3 days of delivery
Ship items back within: 7 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Custom or personalized orders
Perishable products (like food or flowers)
Intimate items (for health/hygiene reasons)
Items on sale
Conditions of return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Additional return information
If a refund is requested, purchase price only will be refunded. The item must be received in new, unused condition, free of any odors, including perfume, smoke, animal, etc. I cannot except returns on custom items, this includes custom sizing, monograms, initials, names, color changes, etc. I am not responsible for items lost in the mail. If you would like to add insurance please contact me so I can set up a custom listing.
Order Processing: Based on season and popularity of certain items, my processing time varies. I post my current processing time in my shop heading. Items are not pre made (unless specifically states, READY TO SHIP) and are stitched in the order I receive payment. Custom orders may take longer based on materials required and availability. I will always keep you informed of progress. If you need an item by a specific date please send me a message PRIOR to ordering.
Sizing: All sizing is approximate but listed as close to actual as possible. For iron on appliqués where different sizes are available you will see 4x4" and 5x7" options. Each appliqué will fit in the perimeter selected at checkout and be as large as possible, while still remaining proportional. For example a 5x7" circle will not be a 7" tall, it will be closer to a 5x5" size. In addition, smaller sized appliques may have far less detail. In order to create the same overall appearance, digitizers have to change the stitch programing to eliminate dense stitching. This can result in changing fabric pieces to thread filled, changing the color of stitches to combine stitch maps, or eliminating colors (for example, the whites of the eyes may be removed leaving the face detail as only black outline).
Application to finished product: Please review materials ironing instruction prior to iron my appliqué onto your item. I am not responsible for damaged items due to application. For best results, follow instructions provided on invoice for iron on patches, while adhering to garments instructions as well.