SHIPPING ------------- What kind of shipping do we use? ●We send our packages with Priority mail and *usually* with a tracking number. Ask us or check if there is a tracking number attached to your order if you want to make sure there is one. With a tracking number you can check the location of your package anytime. ●We will use your exact (copy-pasted) etsy address to send your item so please make sure it's correct. ●You are responsible for receiving your package once it arrives. If you don't take it from your post office in time, it will be sent back to us and a refund will not be offered to you. You will have to pay for shipping again if you want it to be sent a second time.
What is our dispatch time? ●Our dispatch time is 1-2 working days on small orders and 2-3 on bigger.
What is the shipping time? ●Shipping time takes from 7 to 25 working days depending on multiple factors like location, weather, ect. Items travel faster to Europe and slower to the US, Australia, Canada because we ship from Europe. -countries in the EU - usually 4-8 days -countries close to the EU - usually 7-15 days -USA, Canada, Australia - usually 15-25 days
●If your item doesn’t arrive on time, please contact us. We respond as soon as possible.
PAYMENTS -------------- We accept PayPal and DirectCheckOut.
Returns & exchanges
REFUNDS ------------- We offer refunds in case your goods arrived damaged or didn't arrive at all. Contact us and we will try our best to solve your problem.