**INTERNATIONAL SHIPPING** All the orders will be shipped from FRANCE Worldwide Shipping is available, however please carefully note the following:
**DELIVERY TIMES** All orders would be shipped within 1-2 business days of cleared payment.And depending on your location it would take 1 or 4 weeks for delivery. For French residents, its normally 2-3 days for delivery. For Germany,its normally 3-4 days.
**POSTAGE COSTS & TRACKING/INSURANCE** For all the craft supplies items: I send items through French Post Priority Air Mail. If you want insurance and tracking, please let me know as this can be arranged. Exact additional cost will be messaged to you and it depends on the weight of the item.Postage costs included shipping costs,packaging,packaging protection,additional costs for the export for the international order.
**For all the HANDMADE AMIGURUMI TOYS** All items will be shipped with priority mail and come with tracking. I will send the tracking number to your email address linked with your Etsy account once the item has shipped.
**SHIPPING ADDRESS** Please make sure you provide the correct shipping address during checkout.
**CUSTOMS & EXCISE** Although majority of items will be delivered without charge some items might receieve a customs levy depending on your country's rules. You are responsible for all duties, customs, or any other charges imposed by your country.
Also please note that if your customs or immigration seizes the item, unfortunately, there is nothing I can do. Please ensure that you have received packages from France before.
**LOST/UNDELIVERED ITEMS** Please note that SYSYCreationshop is not the responsable for the lost item during shipping or your local post office lost your package. Please message if your item has not arrived within the expected delivery time.Please contact me and I will do my best to resolve the situation.
I accept payment via paypal within 48 hours (2days) of order. You can also use your credit or debit card to pay for your purchase through PayPal without having an account. Just choose PayPal upon checkout, click on "Don't have a PayPal account" and fill in your information.
After the 48 hours is up, I will cancel your order, so I can relist an item and be made available to others who are interested.
Returns & exchanges
I don't accept returns, exchanges, or cancellations
But please contact me if you have any problems with your order.
Additional return information
If for any reason you are unhappy with your item or purchase, please let me know if i can do anything to resolve the problem.
Refunds will be supplied on a case to case basis
Please feel free to CONTACT ME with ANY questions or concerns. You can send a message to me via my etsy shop or by email at ~ sysycreationshop [at] gmail.com