I try to ship within 1-5 days of receiving payment. I will let you know promptly if there will be a delay for any reason. Shipping will be USA First Class unless you request something different, such as Priority. If you would like insurance or confirmation, please contact me when you purchase an item. International business: in most cases, I will be shipping First Class International. Please contact me before purchasing if you would like to purchase multiple items and I will quote you a shipping price! I tend to quote a base shipping price for international orders, but I promptly refund any overpayment on shipping. If you would like to ship it registered, also let me know. International Customs, tariffs, or related fees: in most cases, I won't be able to predict whether or not your order will incur customs fees. Any fees that are incurred outside of the US will be the responsibility of the buyer. If you would prefer to have the order returned rather than pay a customs fee, please contact me and I will issue you a refund when the order is returned to sender, and I receive it.
Apologies, but at this time, I will not be able to ship to the following countries: Afghanistan; Algeria; Angola (Cabinda); Belarus; Bosnia and Herzegovina; Burma; Cote d'Ivoire (Ivory Coast); Croatia; Cuba; Democratic Republic of the Congo; Greece; Iran; Iraq; Jordan; Liberia; Libya, Moldova; Montenegro; Nigeria; North Korea; Paraguay; Republic of the Congo (Zaire); Serbia; Sierra Leone; Somalia; Sri Lanka; Sudan; Syria; Togo; Yemen; Zimbabwe.
I accept Paypal and credit cards. I also accept Etsy gift cards. Occasionally I am interested in trading--please drop me a line if you are interested in proposing one!
Returns & exchanges
You may return an item for any reason, within 14 days of receiving it. You must notify me prior to mailing the return that there is a problem, or that you would like to return an item. (Please return the item in its original condition, with full insurance and carefully packaged.) Please contact me to let me know you have mailed the return--I will issue a refund for the item price when I receive it in hand, and have confirmed it is in original condition. Refund will apply to the original item price, and will not include shipping in either direction.
*NOTE: For items over $300 in value, and/or over 2 lbs in weight, there will be a 15% restocking fee if you would like to return it.
As with all natural stone, items may have slight scratches, chips, inclusions, or natural imperfections. I will note this in the description when possible, so please read carefully and examine photos carefully. I also do my best to faithfully represent an item's size and weight--I do this through written dimensions, as well as multiple scale photos. Please contact me with any questions before purchasing.
Items are natural and not enhanced, UNLESS otherwise stated. I am a firm believer in full disclosure, and I do my best to describe things exactly as they are.
Computer monitors may change or distort colors--I try to represent different light sources in photos.