Items are usually shipped within 1-3 days of payment, unless communicated otherwise.
Need an item shipped internationally? Please contact us for a shipping quote. International buyers are responsible for any customs charges.
Want to add shipping insurance or upgrade to express shipping? Please contact us to add shipping upgrades.
forgottenPLUM is not responsible for any lost/stolen/damaged items if insurance is not purchased.
Combined shipping on multiple items may be used as the item sizes allow.
Shipping overages of $2.00 or more will be refunded. forgottenPLUM does not make money on shipping. If you have shipping questions, please ask.
Whenever possible, forgottenPLUM uses pre-used shipping materials, boxes and packaging. While these supplies aren't always the prettiest, they help reduce, reuse and recycle!
To contact us: click the blue "Contact Shop Owner" button on our shop page at www.forgottenplumvintage.com. Or you may email us at firstname.lastname@example.org
PayPal, credit, or debit payments accepted. Items are shipped when payment is received.
Returns & exchanges
I don't accept returns, exchanges, or cancellations
But please contact me if you have any problems with your order.
Additional return information
We do not accept returns. Because we believe in the beauty found in vintage items and their imperfections, all items are sold "as is." If you have any questions or would like additional pictures of an item, please ask prior to purchasing.
IF we come to an agreement with the buyer about returning a purchased item: An item will be returned in the original packaging; buyer pays return shipping. When the the unharmed, undamaged item arrives, the customer's refund will then be processed. The refund total is the original purchase total minus 10% to cover fees for processing credit card purchases and refund transactions.
Interested in RESERVING an item? Contact us and we'll set up a purchase date.