We ship USPS Standard First Class Mail. If you need us to expedite an item please let us know before you purchase via convo or email. Sorry but we do not ship outside the United States. If something gets lost in the mail, Convo us and we will see if we can reach a reasonable solution.
Payment is due at time of purchase. I currently accept PayPal, Most major credit cards and Etsy Gift Cards for payment on all orders.
Returns & exchanges
Before giving feedback, the best customers know that esty is run by real human beings. Yes we all make mistakes. Kind conversation goes a long way in this shop to get an issue you have resolved. Check your order as soon as it arrives. Contact me if something does not arrive or is not what you ordered, I will double check on my end and see if we can agree on a reasonable solution. *Pet items are not able to be returned, exchanged or refunded to assure sanitary products for all of my customers. Customer Service is important to us and we appreciate the chance to work things out!
Please make sure to read ALL information regarding the items we have listed. We want you to be absolutely sure you know what you are purchasing. Questions? Please do not hesitate to convo us with the questions!