*****DOMESTIC SHIPPING IS INCLUDED IN THIS LISTING!***** ****INTERNATIONAL BUYERS PLEASE CONVO FOR RATES!****
These knobs are sold. They were a custom order.
I'd love to work with you on a whimsical creation to honor your fur baby!
I choose to do my work freehand because I like the fact that each piece becomes a unique and one of a kind piece of art. I guess I'm just a little old fashioned that way but I like that no two pieces are exactly the same!
We are happy to ship internationally. Please be aware that the shipping included in our listing prices is for DOMESTIC shipping only. If you are from outside the US, please contact us for a shipping quote (including Hawaii, Alaska and Puerto Rico). Please include your zip code for exact postage rate.
Default shipping is via PRIORITY MAIL INTERNATIONAL. Please allow 6 - 10 business days for delivery on all international orders. If you prefer another method, please let us know.
International shipping charges reflect only the charge of shipping the item from the US to your location. International orders often incur location/country specific handling and tax fees (i.e.VAT) that must be paid when item is received. Focal Art is not responsible for these international fees, and it is the responsibility of you, the buyer, to be knowledgeable of these charges prior to purchase.
When we ship internationally, we declare the item as "merchandise". Please don't ask us to do anything illegal or unethical.....because we won't.
We ship the majority of our items USPS Priority Mail within 1-2 days from receiving payment.
Heavier or over sized items shipped within the U.S. are shipped USPS Parcel Post. If you prefer USPS Priority Mail, please convo us for additional shipping charges prior to purchasing item.
Extra heavy or large items may be shipped via UPS Ground Service.
We are happy to combine shipping whenever possible and refund monies when applicable.
If you need to expedite shipping, please convo us prior to purchase so that we can be sure it is available in your area and so that we are able to edit the listing showing additional charges.
We pride ourselves on being a "GREEN" company. In most cases we use recycled packaging materials so your package may not be the prettiest package on your stoop but you can take comfort in knowing that we don't waste materials!
And we hope that you'll reuse our materials when you have the opportunity!
You can pay using any of the methods available to you through Etsy.
If you would like to do a lay-a-way, send us a convo and we'll work it out.
If we do not receive payment or communication about the payment within 3 days of my receiving the order, we will cancel the order and re-list the piece. We understand that sometimes things happen and we're willing to work with you as long as you contact us!
Returns & exchanges
If for some reason you don't like the item, money can be refunded (for item only), after item is shipped back to us at your expense, it must be returned to us in the same condition that we shipped it out in, or money will not be returned. If damage occurs while it is shipped back to us we will not be able to refund money. If the items are custom made - then they may or may not be returnable - please contact us to discuss.
We want you the buyer to be so happy with your purchase that you want to rave about how wonderful it all went on your feedback. If for any reason you are dissatisfied, let us know and we will work it out. If you're not happy, we're not happy. Please send a "conversation to seller" as soon as possible.
I've been painting professionally for more than 35 years and am very happy to say that it's been a great ride!! There is nothing I love more than sharing my work with another and making people happy!
I am happy to do custom work and as long as it is something that could be sold to anyone else, should you not like the finished product, I am happy to refund the full price. I want you to want to come back...to be as happy as humanly possible!