Packages for all EU destinations will be shipped with trackingnumber.Everywhere else the listed shipping price is without trackingnumber. If you want TRACKINGNUMBER - PLEASE CONTACT US and we will change the shippingcosts. Zappa takes no responsibility for lost and damaged packages or delays in and out of Denmark.
Only payment via ETSY.
Returns & exchanges
I gladly accept returns and exchanges
Contact me within: 3 days of delivery
Ship items back within: 7 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Custom or personalized orders
Perishable products (like food or flowers)
Intimate items (for health/hygiene reasons)
Items on sale
Conditions of return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Additional return information
As we only deal with vintage items all items are sold as they are.Most of them have been worn and may show wear and age.Some of the items may have spots, tiny holes, loose threads, discoloration, fading or missing buttons.We do our best to describe the failiors.If you need further details you are welcome to ask. We will not accept returns or refunds for zippers,fasteners or seams that have been broken by buyer if it was working as we send it.Clothing damaged by buyer in the wash can not be returned/refunded. We take no responsibility for gluing soles and push buttons on shoes.Please be aware that sunglasses can have some minor scratches and sometimes the frames have to be corrected by a optican.The items are checked before shipping.
DK AND EU SALES Returns are accepted on DK and EU sales only for a full refund of the purchase price under the conditions below: Please contact us as soon as possible after receiving your item and post back within 7 business days of original receipt.Tracked or signed for postage is recommended as any return lost in the mail will not be refunded. The item must be returned unworn and unwashed in original condition.If it is damaged in any way we have the right not to refund and it will be returned back to you. The return shippng will not be refunded unless the return is because of our error.
INTERNATIONAL/NON EU-SALES We do not offer general return on International sales - ALL SALES ARE FINAL
We reserve items for 2 days .If you want a longer hold a deposit is required,