I ship within 3 - 5 days though usually sooner. I don't offer tracking with my p&p, if you require tracking please ask for a quote, expect to pay double the usual p&p. I use the UK Post office for all my deliveries
Uk addresses expect 1-3 days from dispatch Overseas expect 7 - 14 working days.
If a parcel hasn't arrived please get in touch,
Any overpayment in shipping will be refunded.
I currently accept Paypal, credit cards and vouchers.
I can only cancel an item before it is dispatched.
I cannot cancel a custom order
Returns & exchanges
I gladly accept returns and exchanges
Contact me within: 14 days of delivery
Ship items back within: 30 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Custom or personalized orders
Perishable products (like food or flowers)
Intimate items (for health/hygiene reasons)
Conditions of return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Additional return information
If you do encounter any problems with you order please contact me as soon as possible.
If you are unhappy with your order, send it back to me and i will refund you within 3 days of receiving the returned item. the cost of returning the item must be paid for by the customer.
I use the Royal mail for all my parcels.
Expect 10 working days before a parcel is considered lost in the UK
20 working days for Europe and 25 working days for the Rest of the World.
I will refund after this time if a parcel has not arrived.