Our products are certified by the National Food Agency (Latvian Republic in the European Union). I will send your order as soon as possible. The delivery time to the European Union is 5-20 business days, to the America, Australia or Asia it may be 10-30 business days. Please note that we cannot be held responsible for delays or incidents occurring during transit. All items are wrapped and packaged in a padded envelope. Each package has delivery confirmation and tracking. Please check if your Etsy address is correct!