I will use the cheapest method of shipping, unless the customer has a preference. On smaller items I use First Class mail with a confirmation number. Larger items generally go Priority mail. I use the Flat Rate Boxes if this is cheaper. I also check for FedEx to see if this is a better method of shipping. I've had some packages go missing with the postal service but they are usually just late. I have also added insurance to some of the larger items. If you do or do not want insurance please let me know! I can not be responsible for items lost in the mail.
Immediate payment is always welcome. You can always ask for a custom order if you see the shipping is too high. I will send you the cost for shipping, but will need a zip code. If you want insurance please be sure to let me know quickly, I'll need to send it priority and it costs more. Larger orders are always sent priority and include insurance to $50 and a tracking number. I can not be responsible for items lost in the mail.
Returns & exchanges
I gladly accept returns, exchanges, and cancellations
Contact me within: 14 days of delivery
Ship items back within: 30 days of delivery
Request a cancellation within: 6 hours of purchase
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Custom or personalized orders
Items on sale
Conditions of return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Questions about your order?
Please contact me if you have any problems with your order.
Additional return information
Any item not meeting your specifications will be refunded. If it is totally my fault I will include the shipping cost also. If it is just your whim, I would like to exchange for something else, not including the shipping costs. I can not be responsible for shipping when items are returned or exchanged, unless it is my fault in sending the wrong item or something else. If an item is not insured I can't be responsible for their disappearance in the mail.
I will be happy to talk with you about custom orders.