Every item in our shop is handmade and made to order. We need some time (usually 1-2 weeks) to adjust your order to your needs and prepare it for shipping. So please be patient. If you need your order to be delivered to the certain date please discuss it with us BEFORE making order, we will tell you if it is possible.
You should also know that: It takes near 20-30 days after shipping to deliver to USA and Canada. It takes near 10-20 days after shipping to deliver to Europe. It takes near 15-30 days after shipping to deliver to Asia and Australia.
We receive payments only to our PayPal account. If you place a custom order we usually create a personal listing. Please, do not take too much pur time to pay for it, let's be honest to each other.
Returns & exchanges
I gladly accept returns, exchanges, and cancellations
Contact me within: 3 days of delivery
Ship items back within: 7 days of delivery
Request a cancellation within: 24 hours of purchase
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Custom or personalized orders
Perishable products (like food or flowers)
Intimate items (for health/hygiene reasons)
Items on sale
Conditions of return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Questions about your order?
Please contact me if you have any problems with your order.
Please, read the descriptions of our items - all the dementions are given there. If you need to change something please discuss it with us BEFORE making order, we will tell you if it is possible
Feel free to ask about anything important for you, from sizes to shipping terms. We want you to recieve what you need and when you need it.