Items will ship 1-3 business days after purchase. If you need an item by a specific date, please let me know (even if your date is one week after purchase). After I ship your item and it is accepted to USPS, this item is no longer in my control. If you have an issue with shipping or tracking after USPS has accepted the item, please contact USPS.
I will ship international. Please contact me if you are an international buyer and do not see an international shipping option for the item you are interested in. International buyers will have to pay any customs or VAT fees. The customs form will be marked as 'merchandise.'
Returns & exchanges
I gladly accept returns, exchanges, and cancellations
Contact me within: 5 days of delivery
Ship items back within: 7 days of delivery
Request a cancellation within: 1 hour of purchase
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Custom or personalized orders
Items on sale
Conditions of return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Questions about your order?
Please contact me if you have any problems with your order.
RESERVATIONS: Only items valued at $50 USD or more are available to reserve. A prospective buyer may reserve an item for up to three days. If payment is not received after the discussed deadline, that item will no longer be listed as reserved. Please message me if you are interested in reserving an item.
SIZING HELP:* All my garments are measured while laying flat. If you are unsure if a garment will fit you, the best thing you can do is measure your best fitting garment at home and then compare your measurements to the measurements in the listing.
Don't have a tape measure? You can use string and a ruler or print a tape measure here: https://d3spv9lkjdky95.cloudfront.net/PrintableTapeMeasure.pdf
*The size number in the listing is what the vintage garment tag displays. This number does not always correlate with the same size number in modern sizes. For example, a size 14 in vintage will not always mean a modern size 14. This is why measurements of the garment are included in the listing. ALWAYS CHECK MEASUREMENTS.*
All items from a smoke- and pet-free environment.
COLOR: Kindly note, although every effort is made to photograph items accurately and describe products in detail, I cannot guarantee every computer monitor will accurately depict the actual color of the merchandise. Please contact me with any questions about the color, size, or other aspect of any item.
PRICING: Prices are based on condition, rarity, initial cost of item, time to clean, measure, and post item, Etsy fees, and what similar items are going for on Etsy.
Unless it is a damaged garment, item prices are not negotiable. Expired coupon codes will not be honored.
During holidays, the shop may offer discount codes that will be in the Shop Announcement and on the shop's Instagram @StrawberryTruckUSA
Feel free to check out our SALE section for affordable vintage finds!