We ship via USPS. Pre-crafted items will be shipped in 1-2 business days. Custom order items, if all products are in stock, will be shipped in 7-10 business days. Those items not in stock (ie. a custom fabric or letter) will usually ship in 14 days. We will always communicate with you on status and availability!
You may make your payment through Paypal or Etsy. We cannot accept cash or checks sent to us.
Returns & exchanges
Of course we want you to be happy with your purchase. If for some reason you are not, please convo us! We will make it right. We like to have notification of request for return within 10 days of you receiving your item. You pay for the shipping to return the item to us. Once we receive the item, we will refund you the amount you paid for the item. Sorry, but we cannot refund the cost of any shipping expenses. Again, please convo us if there are any problems so that we can work with. We want you to be a satisfied customer!