Refunds or exchanges are only permitted after a Return Authorization has been issued. If you need to return a product contact us on Etsy first within 3 days. After Return Authorization has been given, products must be received within 7 days. Unauthorized returns will not be accepted. All products must be returned in original packaging, new, unused, uncut, and free of odors, stains, damage and pet hair. Any returns that do not comply will not be accepted. Refunds on authorized returned goods will receive replacement product if available or credit for product only. All shipping costs are client responsibility and do not receive credit. No refunds or exchanges on any custom orders, remnants, or cut yardage.
Items will ship within 1-3 business days if stock is available. When possible all fabric will ship flat folded. You will be notified in the event that stock is unavailable. We may drop ship from some of our vendors directly to you.
We recommend that you request a fabric memo for cut yardage to check color and textures, as we do not accept returns on cut yardage. Please note a memo may differ in dye lot from the product. We recommend that you request a small cutting for remnants to check color, content and texture, as we do not accept returns on remnants. Please message us on Etsy.