I ship as large letter for most of my items within the UK. Overseas I send Air Mail. If you would like your package to be signed or tracked, that will cost extra so please message me before you buy! I always send an email through Etsy to let you know when I've shipped your item.
Payment can be made through Paypal and credit/debit/Etsy gift card. Orders can be cancelled up until they are marked as shipped. I aim to ship all items within 3 working days.
Returns & exchanges
I gladly accept returns and exchanges
Contact me within: 5 days of delivery
Ship items back within: 7 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Custom or personalized orders
Perishable products (like food or flowers)
Intimate items (for health/hygiene reasons)
Items on sale
Conditions of return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Additional return information
Unwanted items can be exchanged/refunded up to 7 days after it has been received. Please note that return shipping must be paid for by the buyer, and a refund/exchange will be given when I receive the item. I will only refund/ exchange if I receive the item in the same condition it was sent in.
I am more than happy to take custom orders, and can re-create and change most designs in my shop. Please don't hesitate to contact me!