Our Home Family Names Papercut Framed - Custom Text Picture Custom House Gift Family Picture Mother's Day Frame Print Cut Family Tree Home

$28.93+
+ $31.11 shipping
$28.93+
+ $31.11 shipping
Made to order
Preparation takes 1-3 business days
Arrives from United Kingdom
Returns and exchanges accepted
See this seller's return policy

Features
Handmade
Made in Stoke-on-Trent, United Kingdom

Item details

Our papercuts are carefully designed with attention to detail, and then cut into A4 card. They are supplied either on their own, or fitted inside our optional floating-effect frames. The frames can be free standing, but also can be hung on a wall.

Our frames are all sourced from a local frame supplier, and are made in real wood. They are available in Light Wood, Dark Wood, Gloss Black, and Gloss White.

The frame dimensions are approximately: 14"x12" (35 x 30 cm) - That's the size of the whole frame, including both the glass and the wood. The glass size alone is roughly 12"x10" (30 x 25 cm)

Unframed papercuts are cut from A4 card, and can be used with either A4 or 12"x10" frames.

These papercuts are available in a selection of card colours - Please see the colour guide (additional image).

Please add a comment, or message us after placing your order to discuss your required names.

This family home design can accommodate between 3 and 8 names. For more names please see our other designs.


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BORING TERMS AND CONDITIONS BELOW:

SPELLING:
- We will spell the names exactly as you specify in your instructions. We are not responsible for any miss-spelling. Please double-check your spelling before communicating your names to us.

COLOURS:
- Where possible we try to show the frame and card colours as accurately as we can in our images. However, colours can vary slightly depending on your monitor or device's colour display settings. Our frames can also vary depending on differences in the wood - Since they are real wood, there may also occasionally be imperfections. For card colours, we have very carefully created our card colour chart (see this listing's additional images), however this can also vary slightly depending on availability so if you require an exact colour, please contact us before ordering. We will always use our best judgement and send the closest colours we can.

PRODUCTION:
- This item takes us just a few days to make. We always try to exceed our own expectations when processing orders. However, please allow us the full time as specified in our etsy listings, as we like to ensure the quality of our production. Please note that for personalised items, we do not send any proof images, unless specifically requested by the customer - Please note that if you request a proof this may slow down the dispatch of your item, while we wait for your reply. If there is any issue with production for whatever reason, we will contact you as soon as possible. If we require additional information before we can create your item, this may slow down the dispatch of your item. We are not responsible for any production delays due to non-communicative customers.

UK DELIVERY:
- We send our deliveries in the UK via either Royal Mail 2nd class (2-4 working days), 1st class (1-2 working days), or next day delivery, depending on your chosen method. All of our items are sent out via signed for methods with a tracking number - This means that they will require a signature on delivery. We are not responsible for any delays in postage, as we can not help what happens once our items are in the hands of the delivery companies. Any items which are unclaimed/uncollected, after a missed delivery and a card has been left must be collected within the advised time from your local depot or they may be returned back to us by the delivery company- If this happens, we will contact you to arrange another delivery. If a second delivery is required through no fault of ours, such as item not collected, then the customer will be required to pay for another delivery attempt. Our shipping costs include both the delivery costs and packaging.

INTERNATIONAL SHIPPING:
- For our standard international shipping, it usually takes between 7-14 days for your item to arrive, but please allow up to 28 days. All of our items are sent out via signed for methods with a tracking number - This means that they will require a signature on delivery. We are not responsible for any delays in postage, as we can not help what happens once our items are in the hands of the delivery companies. Please note that you may be required to pay import tax on your items - You, the customer is liable for any import tax, so please check your country's tax costs before ordering. Any items which are unclaimed/uncollected, after a missed delivery and a card has been left must be collected within the advised time from your local depot or they may be returned back to us by the delivery company- If this happens, we will contact you to arrange another delivery. If a second delivery is required through no fault of ours, such as item not collected, then the customer will be required to pay for another delivery attempt. Our shipping costs include both the delivery costs and packaging. International delivery times are not guaranteed.

RETURNS/REFUNDS:
- This item is made to order, and personalised, so we can not accept any returns or refunds. If you have any problems with your order, please contact us and we will try to rectify the situation however possible. If your item arrives and is faulty or damaged, please contact us with evidence and we will send a replacement. We pride ourselves on our quality and customer service so if you are dissatisfied in any way, please talk to us and give us the opportunity to make it right.


FAQs

Please message us after placing your order.

Please message us after placing your order.


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Shipping & policies
Preparation takes 1-3 business days
Arrives from United Kingdom
Estimated Shipping
Shipping to
Zip or postal code
Estimated shipping times
United Kingdom 3-5 business days
North America 1-2 weeks
Europe 1-2 weeks
Australia, New Zealand and Oceania 1-2 weeks
I'll do my best to meet these shipping estimates, but cannot guarantee them. Actual delivery time will depend on the shipping method you choose.
Customs and import taxes
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.

Payments
Secure options
Etsy Studio keeps your payment information secure. Etsy Studio shops never receive your credit card information.

Returns & exchanges
I gladly accept returns and exchanges
Contact me within: 14 days of delivery
Ship items back within: 30 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalized orders
  • Digital downloads
Conditions of return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.