Our philosophy is to ship the fabric in the most cost effective way, ensuring that it arrives promptly and in good condition for your crafting use. We evaluate each order to determine the best price between 1st class or flat rate shipping. We have worked hard to make sure we are as close as possible when you place your order - knowing that we refund excess payment over $1 beyond actual cost.
PLEASE LET US KNOW WHERE TO SHIP IF YOUR MAILING ADDRESS DIFFERS FROM YOUR PAYPAL ADDRESS, AS WE SHIP TO PAYPAL ADDRESS.
We generally ship ASAP, within 1-3 business days of your order, excluding weekends and holidays. If there is an unusual delay, we will let you know . We do our best to get your order to you quickly as we can.
Preorder items will ship as indicated on individual listing.
We do combined shipping, and will refund any amount significantly higher than the cost of shipping.
*** INTERNATIONAL: You need to be aware that your own country's customs service may impose a range of import fees, taxes, tariffs, duties at the time of delivery. These are not in our control and we have no way of knowing when or if they will be imposed or how much they might be.
For more information, contact your local customs agency. You are responsible for any fees your country or brokerage imposes at the time of delivery.
*** Federal Postal Regulations will not allow us to ship items marked "gift" or "sample". *** If you select "gift" during your purchase, it means you are giving it to someone else as a gift - we are not marking it as a gift to you!
Buyers are responsible for any and all duties and customs charges that may be incurred. International packages include the original sales receipt and customs forms reflect price paid.
All payment is due at time of order unless other arrangements have been agreed upon ahead of time. All payment must be received in USD$
Custom listings must be purchased within 7 days of notification, or items will be returned to general inventory.
We accept PayPal and all forms of credit payments that are accepted through Etsy. We are unable to accept personal checks.
Thanks for your understanding & prompt payments!
Returns & exchanges
I gladly accept returns and cancellations
Contact me within: 5 days of delivery
Ship items back within: 7 days of delivery
Request a cancellation within: 4 hours of purchase
I don't accept exchanges
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Custom or personalized orders
Perishable products (like food or flowers)
Intimate items (for health/hygiene reasons)
Items on sale
Conditions of return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Additional return information
Please contact us prior to ANY request for return
***** CUT YARDAGE MAY NOT BE RETURNED ****** If you are unsure of your fabric selection, contact us about a possible swatch option.
Refunds & Exchanges: -Item(s) must be returned within 7 days after you received your purchase. It must also be in its original condition. (CUT YARDAGE NOT INCLUDED)
-Precut fabric items (jelly rolls, charm packs, layer cakes, etc.) may not be returned if opened.
-Books & Patterns may not be returned due to copyright laws
-Shipping costs will be subtracted from your refund and/or exchange. You are also responsible for return shipping.
-Returns from outside of the USA may not be accepted due to customs fees. Buyers are responsible for any and all duties & customs charges that may be incurred.
Thank you for your understanding in this area.
Most of our fabric is priced by the 1/2 yard or panel section and cut to order from the bolt in one continuous piece.
Quilt kits are cut to yardage, include the instructions, and all fabric to make the quilt top and binding. It may not match the suggested cut list from the manufacturer - we keep our kits affordable. Backing for quilt kits is not included.
We're happy to consider custom orders, and if you don't see a fabric you would like, let us know! We may be able to find it for you.