Janilynn Counted Cross Stitch Kit Cat Sampler #80-234 contains all the supplies needed to stitch this sweet picture for your favorite cat lover. It features eight darling cat faces with floral and bird themes on a nine squares sampler format. This kit was made in the USA.
I ship via the U.S. Postal Service and use Etsy's calculated shipping service, so your cost is based on how far the package must travel to get to you. I don't offer free shipping because an in state customer shouldn't expect to pay the same as an item being shipped clear across the country. I think that's the fairest way to do business. I do not charge any handling fees and do my best to estimate shipping weights at the time of listing. I do credit shipping overage that exceeds my packaging cost, on the rare occasion that happens.
Items are shipped to you in appropriate protective packaging. Should you receive an item that has been damaged, please send me a photo ASAP. Include pictures of the unopened box if significantly damaged and the likely cause of the damage to your purchase. If the damage appears to be a result of improper handling, a claim should be initiated with the US Postal Service.
I guarantee your purchase will arrive to you in the condition described and I work to quickly resolve any damage issue that happens as a result of insufficient cushioning. I acknowledge that for certain delicate items, the shipping may be perceived as high, however, experience has taught me that packages are handled pretty roughly as they go through the system. Therefore, extra packing is required to guarantee arrival in one piece. As most of my offerings are one of a kind, replacement is not usually an option. Please recycle the packing materials whenever possible.
Pillows are placed in a protective plastic bag and shipped in a box. Please do not use a knife or sharp blade to open the box as it could damage the pillow.
Please pay via PayPal or credit cards through Etsy's Direct Checkout at the time of purchase. Items will be shipped within 1-2 business days.
Returns & exchanges
I gladly accept returns
Contact me within: 7 days of delivery
Ship items back within: 14 days of delivery
I don't accept exchanges or cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Custom or personalized orders
Perishable products (like food or flowers)
Intimate items (for health/hygiene reasons)
Conditions of return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Additional return information
Your Satisfaction is very important to me. I do allow returns within 14 days and request that you notify me of your desire to return an item within 7 days of receipt. The buyer pays the return shipping and your refund will be issued as soon as I receive the item.
Any defects are clearly described and photographed so look over the photos carefully before purchase. Your satisfaction is important to me and returns will be accepted within 14 days. The buyer pays the return shipping and credit will be minus original shipping fee.
Vintage Hanky Pillows should be hand washed in cool water with a mild soap. I do not recommend wringing or scrubbing the hanky surface. Air dry and press on the wool or cotton setting of your iron. The pillow insert should be removed prior to laundering.