All items will be shipped via USPS, unless your item is extremely heavy or large. If so, FEDEX Ground will be the preferred method of shipping. I am an extremely careful packer and use lots of bubble wrap and packing peanuts to ensure that your item arrives in one piece. All items are shipped with tracking and insurance.
Friends At Heart accepts Paypal, ETSY Gift Cards, USPS Money Orders, & Direct Pay. We ship FAST, usually w/in 24 hours; however your items will not be shipped until your payment clears. Please pay promptly - if we have not received your payment w/in 3 days of purchase or have not been contacted regarding payment, we reserve the right to cancel the transaction.
Returns & exchanges
Items may be returned ONLY if I have misrepresented them in the item description. Please contact me before returning an item. Shipping charges are paid by the buyer on returns and items must be returned in original condition with tracking and insurance.