We ship via USPS within the United States. We would be happy to ship your purchase internationally. Please contact a felt. studio member at info@feltbyRG.com for a shipping estimate.
We accept Visa, MasterCard, Discover Card and American Express, as well as personal check. There is a 7 business day hold on all checks received. Payment is due in full at time of order and merchandise will not be removed from inventory without payment.
Returns & exchanges
Each felt. product is entirely handmade and uniquely detailed. No two pieces are exactly identical. For this reason we will not accept returns or exchanges for any product unless it should arrive damaged.