All orders will be shipped to the address on your Etsy invoice unless other accommodations have been made in the Note to Seller at the time of purchase.
Orders within the USA usually ship within 1-3 business days and will be shipped by USPS priority mail or first class mail, or UPS Ground Service depending on the weight of the package. Any items that require additional shipping times are clearly noted in the item description.
We currently DO NOT SHIP outside the USA
PayPal payments are our preferred method of payment and will result in your item being shipped within our shipping policy guidelines. We do accept money orders and personal or business checks, however these forms of payment will slow down the shipping process.
Returns & exchanges
Physical products such as soap molds, tools and equipment are returnable for a 100% refund if you are not happy with the item or do not feel it is as described in our listing. Just return the item in like new condition with it's original packaging and we will refund your purchase price upon receipt of the item. If one of our products fails during use, please contact us for return advice prior to sending it back to us. Due to the possible contamination of many of the raw ingredients we offer, most are not returnable. Exceptions would be carrier oils, essential oils and fragrance oils which are returned unopened and with all safety seals in place. Shipping Costs are Non-Refundable.