We typically ship within 3 business days of receiving payment except for U.S. Holidays and Weekends. When paying via ECheck thru paypal they do hold those funds for 5-10 business days so shipment is not made until those funds are released. All U.S. packages are shipped with delivery confirmation. Insurance is additional and if you require that please contact us before paying and we will be happy to add that to your invoice. We do ship worldwide~EXCEPT SOME KITS ****please contact us for a shipping quote if needed before purchasing. Each country has different requirements for taxes and duties and those are the responsibility of the purchaser and are not included in the shipping cost.
Payment is requested within 3 days of purchase but we know that sometimes you find something you just have to have and need a little longer to pay and we are always more than happy to work with you if you communicate your request with us.
We are happy to offer combined shipping if you contact us BEFORE making payment.
Returns & exchanges
I gladly accept returns and exchanges
Contact me within: 3 days of delivery
Ship items back within: 7 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Custom or personalized orders
Perishable products (like food or flowers)
Intimate items (for health/hygiene reasons)
Conditions of return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Additional return information
If you are not happy....we are not happy, plain and simple! Please do contact us if for any reason you are not completely happy with your transaction with us and we will make sure to take care of the problem whatever the problem is. However, unless we have made a mistake you will need to cover the initial and return shipping costs.
We are just a small Mom and Pop store and do appreciate your business. I recently read something on the wall of a local coffee shop and wanted to share it with you.
When you buy from a Mom or Pop's business, you are not helping a CEO buy a third home, you are helping a family make the house payment on their one and only home, you are helping a family put food on the table or helping a student pay for his college loan. You are not helping a millionaire buy his next Rolls Royce, you are helping a family pay for repairs on their 15 year old car. You are not paying for a lavish vacation but are helping a family pay for their little boy's karate lesson or to pay for a Cub Scout uniform or a teenager to get his team jersey and most importantly, you are creating jobs here, in the USA.