We will send orders to the shipping address on file on your Paypal account, even if your Etsy and Paypal shipping address don't match, your order WILL ship to the address given to us by Paypal. Please make sure that your mailing address is updated on your Paypal account, we will not be responsible for incorrect shipping address on file, if order is shipped back to us, you will have to pay for shipping again to have package re-delibered. We ship regular mail 3 to five days, no insurance and tracking number for United states only . Contact us if you want upgrade. For Canada regular mail takes 3 to four weeks, can be upgrade too.
I accept PayPal and credit cards only If item was not payed withing 3 businnes days, the sale would be canceled and the related item, items would be re-listed
Returns & exchanges
I gladly accept returns and exchanges
Contact me within: 3 days of delivery
Ship items back within: 7 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Custom or personalized orders
Perishable products (like food or flowers)
Intimate items (for health/hygiene reasons)
Items on sale
Conditions of return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Additional return information
I'm confident of my work, however, if for any reason you are not 100% happy with your purchase, please contact me in advance for refund within 3 days of receipt of your package and BEFORE leaving feedback Please note: We don't cover return shipping costs and item must be unused in the original packaging. Refunds will be total purchase, less shipping costs/insurance costs. 15% inventory re-stock fees applied on all returned packages I'm not responsible If a package is lost in its transit, way/ and the tracking information shows it, sometimes the tracking information ends on a closer city and stuck there, in this case I'm not responsible to refund any money, the responsability to do arrangements to recover the package is the buyer responsability only. I'm not responsible for delays on delivery for errors/mistakes in the shipping address information provided. Thanks!
Please contact me before you leave a neutral or negative feedback for any reason, I will do my best to work things out to make everyone happy. Thanks!!