Buyers who purchase and then change their minds and request a refund subject themselves to a mandatory restocking fee of 15%. This 15% will be deducted from their refund to cover services.
INTERNATIONAL BUYERS: PLEASE DO NOT COMMIT TO PURCHASE UNTIL YOU HAVE CONTACTED ME FOR PROPER SHIPPING COSTS.
Unless you specify the particular USPS option you wish, I shall choose the service at the rate posted on the listing.
If you wish a specific mode or carrier, it is the buyer's responsibility to inform me.
We offer free pick up at the barn store in Watertown, WI.
We offer free shipping up to 50 miles from Watertown with a minimum $100 purchase. The item must not exceed 50 pounds. The item must not exceed: 34" x 17" x 90".
PLEASE REFER TO EACH INDIVIDUAL ITEM DESCRIPTION FOR ANY SPECIFIC SHIPPING INFORMATION. General shipping information follows below...
SHIPPING: Etsy requires that I list a cost for shipping. Sometimes I don't know what the shipping cost is going to be, so I list shipping at $1 just so that I can the listing published. SHIPPING IS NOT US$1. Please contact me for shipping costs when my listing says shipping is US$1.00.
LARGE ITEMS: I WORK HARD TO FIND THE LOWEST SHIPPING COST FOR LARGE ITEMS. Please contact me to discuss various modes/carriers and sometimes even cheaper than USPS. some may not require packaging.
HANDLING OR TIME AND MATERIAL: Shipping costs and shipping estimates include handling (i.e. time and material). I live in a rural area and often have to find boxes for large items and pay for them which involves costs for the box as well as my time and mileage. Because I have your best interest in mind, I often will have to take a large package to several different carriers to find the most reasonably priced service. The nearest FEDEX is a 1 1/2 hour round trip. My time and mileage is worthy and billable.
INSURANCE: All ITEMS costing $99 and more are automatically insured.
PLEASE PROVIDE YOUR ZIP CODE SO THAT I CAN OFFER YOU A PROPER estimated QUOTE according to your personal specifications.
Full payment due before item is shipped out or picked up. We accept Paypal, credit cards, ACH and U.S. postal money orders only.
Returns & exchanges
PLEASE REFER TO EACH INDIVIDUAL ITEM DESCRIPTION FOR ANY SPECIFIC RETURNS INFORMATION. General returns information follows below...
Almost all my items are sold AS IS - NO REFUNDS.
However, I do allow for returns for items received back in the original condition they were sent. You will be reimbursed for the amount of the item LESS a 15% restocking fee. Shipping charges will not be refunded. Cost of return shipping is the customer's sole responsibility.
I am a reasonable and flexible person and PROMISE to do my utmost to provide you with a trouble-free purchase. It is my personal philosophy is to serve my customer as I would like to be served. I do not take advantage of my customers, nor do I expect my customer to take advantage of me.
If you have an interesting, practical, wholesome idea, suggestion or advice, I am very happy to give it respectful consideration.