Personalize your bookmark with a favorite quote, meaning words or names and birthdates of love ones. You have your choice of upper and lower case block, script, and "handwritten" letters straight across the face of the 1" sterling silver disc, spiral style or graffiti style.
All items shipped via USPS first class mail. Items shipped within the United States include delivery confirmation.
Shipping within the continental United States is $4.95 for the first item and $1.00 for additional items in the same order. Shipping to Canada is $13.50 USD for the first item and $1.00 USD for additional items in the same order. International shipping costs to MOST countries start at $14.95 USD for the first item and $1.00 USD for additional items in the same order.
Orders to Italy, Mexico, Brazil, Germany, Saudi Arabia and Russia will only be shipped by Express Mail only, unless you request insured Priority Mail. Please contact me to make a reserved listing that will include the correct shipping costs for these countries.
Delivery for international orders can take from 10 days to 6 weeks. Please plan accordingly. International orders are always sent with a customs form attached; which reflects the value/cost of the item(s) enclosed. I DO NOT mark International packages as GIFT, they are marked as "OTHER" or "MERCHANDISE" and the value of the item is noted on the customs form. **Please be advised that your country may attach a VAT (Value Added Tax) upon delivery. This is a Tax due to your country and not part of the sale or the shipping price charged and is NOT the responsibility of donnaodesigns. These taxes are the responsibility of the customer. Please be advised of your countries VAT laws before purchasing.
For your convenience you have the option to choose either direct checkout or Paypal. You do not have to have an account with Paypal in order to use this payment option. If you have any problems with Paypal, contact me and I’ll send you a invoice for payment.
California residents are charged 9% state sales tax.
Returns & exchanges
I gladly accept returns and exchanges
Contact me within: 3 days of delivery
Ship items back within: 14 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Custom or personalized orders
Perishable products (like food or flowers)
Intimate items (for health/hygiene reasons)
Conditions of return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Additional return information
I want you to love what you buy so if you're unhappy with a purchase, returns or exchanges are possible. Personalized or custom made items are not refundable, but I'd be happy to work with you until you're satisfied with your purchase. Any non-personalized, non-custom made item must be returned within 3 days of receipt for a full refund, excluding all shipping costs, including the return postage. Please e-mail me to let me know that you are returning the item. It must be returned in original, unused condition in the original packaging.
The Return Process Once your returned item is received and accepted, your refund or new item will be processed shortly. Any items that show signs of wear or have been altered, resized or damaged cannot be accepted for return. Returns improperly packaged or uninsured packages will be refused upon receipt.
How To Prepare A Return 1. Contact donnaodesigns.etsy.com to let us know that you want to return an item. 2, If your item is than $200, you can ship it via any carrier.* 2a. $200 or more: Ship your package via US Postal Service insured for the total value of the contents. If you wish, you may request a return receipt at a nominal fee that alerts you once donnaodesigs has received your shipment.
If you have any questions about our return procedure, please contact us at donnajodesigns.etsy.com.
* donnaodesigns will not be responsible for loss or damage of return shipments. We cannot be held liable for any loss you may suffer as a result of late delivery or cancellation of your order.