Contiguous USA Orders: All items are packaged for safe shipping using either USPS or UPS ground. Unless, they are special order, all items will ship out within 3-5 business days once payment is received and funds have cleared. Insurance is not included in the price of shipping, so if you would like your item(s) insured, please contact me.
FOR DIGITAL PATTERNS: All digital patterns are available for immediate download once payment if received!
All International Orders: Please contact me through the Conversations link or email me at firstname.lastname@example.org for pricing on international shipments.
Important Note: I ship to the PayPal shipping address unless you instruct me otherwise. Therefore, please make sure the shipping address you supply on PayPal is correct.
I accept PayPal and credit cards. Once payment is received and funds have cleared I’ll ship your item(s) out. If I don’t receive payment within 5 days from the date of sale, I’ll have to cancel your order.
New to Etsy? Here's a great guide to help you with your first purchase: http://www.etsy.com/help_guide_checkout.php
Returns & exchanges
If you receive an item which you are not satisfied with, please contact me within 10 days of receiving it. I treat every refund/exchange individually as problems may differ. I will try to resolve any problems quickly.
**** SELLING PRODUCTS MADE FROM SUZY'S SITCOM PATTERNS ****
Items created from a Suzy's Sitcom Pattern can be sold anywhere EXCEPT on ETSY.
In order to sell items made from a Suzy's Sitcom pattern, these criteria must be met:
- Item is handmade by the person who purchased the Suzy's Sitcom pattern. - The item cannot be mass produced. - You are welcome to give credit to Suzy's Sitcom for the pattern design (not compulsory though)
If you have any questions, please feel free to contact me.