SHIPPING
I will ship to your ETSY address unless otherwise instructed. All packages are sent via Canada Post regular mail in order to keep the cost of postage down; there is no tracking or insurance. Mail upgrade with tracking and insurance is available for an extra fee upon customer request; this has to be arranged before purchase.
I will send a message as soon as your order is mailed out. The standard delivery times vary from 5 business days to 28 business days depending on destination and custom clearance.
Please note that the shipping rate for items are based on weight and dimension of package,not on price of the item. Some fabric e.g Jersey knit and Melton wool are heavier than other fabric,hence the shipping rate for such fabric.
Whenever a customer pays excess shipping, I would issue a refund after I ship the package and would notify the customer. I don't make money on shipping, the cost of postage would be printed on the package.
Another way to get a more accurate shipping cost is by weighing the package and calculating the rate on Canada Post website, after which a custom listing is set upon request.
***INTERNATIONAL ORDERS***
Please note it can take between 1 to 3 months for a package to reach its destination. Depending on the weight of package and location of country, shipping to European destination could take 1 to 2 months and Australia 2 to 3 months. Please be advised that you may need to pay Custom Duty & Taxes; I am not responsible for the payment of these fees. Please contact your local Post Office to find out additional information on your country's custom fees and tariffs.
Orders cannot be tracked once they leave Canada. I am not responsible for orders that become lost in transit and will not offer refunds/replacements for items that become lost, although packages rarely get lost in transit. Hence it is advisable to request and pay for tracking at the time of purchase.
International customs forms will always be filled out honestly as merchandise, no exceptions. I do not declare international packages as gifts and do not reduce the value of contents.