All items are shipped via. Canada Post. I ship all items 2-3 days after they are purchased- excluding public holidays, strikes & other special circumstances, when they will be sent the following working day.
It will take approximately 3-5 working days to ship within Canada and 4-7 days to ship within the United States.
Unfortunately, I do not provide tracking numbers on my parcels, unless you request them. They can be quite expensive (sometimes costing even more than the item itself!) and I will only provide one if a custom order is more than $100.00 US.
If you have any questions about that though, please feel free to contact me and we can discuss and work something out if you have any concerns :)
Also, please ensure that your Etsy and Paypal addresses match. If they do not and I am unable to contact you, I will post items to the address given by Etsy.
Buyers may be subject to customs taxes and duties on items shipped from international locations. I am in no way responsible for these taxes and duties, and they shall be the responsibility of the buyer.
All items will be shipped in a mailing envelope that will have extra support if required.
Payment can be made through Payal and is due within 3 days of purchase, otherwise the sale will be cancelled.
For those new to Etsy, here is a helpful guide about purchasing on etsy: http://www.etsy.com/help/article/339
Returns & exchanges
If for any reason you are not satisfied with your purchase, please feel free to contact me through Etsy Convo before leaving a neutral or negative feedback. I will do my best to resolve the situation with you. :)
All of my products, images, and designs are copyright. Please do not copy or reproduce any of my items or images without prior approval. Copyright does not transfer with the sale of any item.
All items are made in a pet-free, smoke-free environment.