the shipping that i offer is regular post. once you hace place your order , it will be shipped within 1-3 bussiness days. the feedback on my shipping is always positive ;).
Returns & exchanges
I gladly accept returns, exchanges, and cancellations
Contact me within: 14 days of delivery
Ship items back within: 30 days of delivery
Request a cancellation within: 24 hours of purchase
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Custom or personalized orders
Perishable products (like food or flowers)
Intimate items (for health/hygiene reasons)
Items on sale
Conditions of return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Questions about your order?
Please contact me if you have any problems with your order.
Additional return information
you are very important to me, please contact me through etsy if you are unhappy with your purchase and we will discuss a solution.
i will accept a refound or exchange only if: 1. if you contact me with a reason to return. 2.refund will be given only once i have received the item (unworn and in the original condition as i send it to you).
thank you ;)
for every personalized item contact me personally and we can discuss your item. feel free to ask any question. xoxo montse mattingly