First time having the beautiful charoite available.
Charoite is a stone of transformation. It cleanses the aura and chakras by transmuting negative energy into healing. It opens our hearts and stimulates unconditional love. Re-energises, reducing stress and worry.
Charoite stimulates and regulates the blood pressure and pulse rate. Improves sleep, overcomes insomnia and allays nightmares
Updated 2016-06-12 Shipping is done using Deutsche Post and relevant local authorities in the country or countries the order or orders is delivered to.
I ship to the exact address listed on the order, which corresponds to the address you currently have listed as your address upon checkout. Any inaccuracies that result in delay, return to sender or packages being lost in the mail are the responsibility of the buyer. If an error is present when ordering, convo me immediately to correct the information.
When an item is marked as 'Shipped', it is out of my hands, and I am no longer able to change or update the address, and I instead advise you to speak to your local postal service, and/or the resident at the listed address.
Please keep in mind that insured packages will require a signature from the buyer upon delivery, to secure the chain of custody.
Experience shows that shipping will take up to one week for domestic orders, two weeks for european orders and 3 weeks for international orders. Parcels cannot be considered lost in transit until these times, plus one week for customs on european and international orders, has passed.
Updated 2017-06-12 We offer payment plans on some products, both as a built in feature and on request as custom orders. We do have to specify, though, that the deposit (generally half the product price, although a minimum of 20USD) payment is non-refundable, as it represents a service rendered, and thusly constitutes a custom order - which we generally do not offer returns on. Upon placing a deposit, you do agree to pay the remainder within two weeks, after which forfeiture of the deposit is at the discretion of us.
We're not ghouls, we don't cheat, and generally, we're very relaxed, so don't worry - this is not to punish customers, but to protect us as sellers from fraud by malicious persons.
Returns & exchanges
I accept returns within 5 days of receipt. Shipping charges are not covered by me, but instead by the buyer. The items you wish to return must reach me in the original packaging, and undamaged by wear and tear. In case of a damaged or otherwise faulty product, convo me for a solution, and include pictures of the damage or fault.
All Mystery Boxes are non-refundable. All custom orders are non-refundable. All deposits are non-refundable, even if the return of the item would normally be refundable, as per the paragraph concerning deposits in the above section, concerning Payments
A refund will be issued when the item arrives in the condition described above.
If you have received a wrong product, size, style etc. convo me for a solution.
Invoices are not included in orders, but may be viewed or printed on Etsy. Returns can only be sent to the return address, which is as follows: