I ship orders within 3 days after receiving payment (usually next day unless it's a weekend), and use USPS for all my shipping. You will receive an email confirmation letting you when I will be shipping and when you may expect your item. Your shipping cost is calculated by weight through the USPS. Tracking numbers will be sent on your Etsy receipt. I am not responsible for - lost in the mail - items. I keep shipping costs as low as possible and always combine shipping when possible. I do not charge a handling fee.
I must add sales tax on all Washington State sales.
All "over-charged" shipping (over $1.00) is returned through your PayPal or Etsy account.
I prefer payment through Paypal, you do not need to be a member to pay through them. I do ask that you make payment within 3 days after choosing your items, it's easier to keep my records straight. If you need more time, let me know, so I won't keep bugging you.
If, for some reason, you choose to cancel your order, please just drop me a line within 1 day of purchase; before I send. I will not ask questions, it's none of my business, I will not leave negative feedback.
I guess communication is what is important with me. As long as I hear from you, we can work any transaction out. I'm pretty easy going, I don't bite!
Returns & exchanges
I don't accept returns, exchanges, or cancellations
But please contact me if you have any problems with your order.
Additional return information
If you are not happy with your purchase, for any reason, you may return it, in it's original condition, within 10 days of receiving your order. I will refund your payment minus shipping cost.
I will do all I can to make things right, I want you to be happy, your comments are of interest to me.
You will receive the total price of all items returned.
I am not responsible for:
The original postage (it's already spent)
Lost in the mail items.
I will try to remember to push that "shipped" button, if I am a day or two or ten late pushing that button, fear not, your goodies will be sent as promised, in my acknowledgement email telling you when to expect your package. If the unexpected happens; ie. a flat in my driveway, I will always notify you to let you know.