Post office. For all orders OVER $100 it is ESSENTIAL TO PURCHASE THE TRACKING OPTION AT CHECKOUT. If an item you have chosen is already $100 and over I have already increased the shipping costs to include tracking. For International orders unfortunately the buyer is responsible for duties and taxes. Please don't ask me to falsify the amount of the order, it's against the law.
I will ship to Russia but unfortunately will not be responsible for packages. I would like to apologize and I hate having to do this. It's the only country I've had problems with.
I will reserve products for a week. If for any reason you need more time please let me know the length of time you need the item to be on reserve. I will take each request under consideration. If I am not given a specific date then the maximum time I will reserve an item will be one week.
Returns & exchanges
I gladly accept returns and exchanges
Contact me within: 7 days of delivery
Ship items back within: 14 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Custom or personalized orders
Conditions of return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Additional return information
I will refund 100 % of the items if you are not satisfied. However items must be sent back within 15 days and mailing cost must be paid by the buyer. I inspect all my products before shipping however if the buyer still receives a damaged product I will reimburse the item and the cost of shipping. Unfortunately the post office does lose packages...for international packages please wait 4 to 6 weeks to actually consider the package lost. There is an option to upgrade shipping and ask for tracking...that is done at check out. FOR ORDERS OVER $100 PLEASE PAY FOR THE TRACKING OPTION. Otherwise there is not much I will be able to do on my end.
I also offer volume discounts. VOLUME DISCOUNTS:
Sales of $100 to $300 get 10 % off using code:100discount10 Sales of $300 and more get 15 % off using code: 300discount15 Sales of $1000 and more get 25 % off using code : 1000discount25
IF THE DISCOUNT IS NOT TAKEN IS WILL TRY TO SEND THE EQUIVALENCE OF THE DISCOUNT IN STOCK. I WILL NOT REIMBURSE THE AMOUNT.