.***Orders are shipped to your ETSY address and not to your PayPal address.***
I ship within 1-3 business after a cleared payment. I ship from CANADA by Canada Post light package service, which means NO tracking number is provided. Delivery to USA addresses takes 1.5-2 weeks, to the EU countries/ Australia/New Zealand/ : 2-4 weeks or longer. Please keep this in mind when you order from my store! Also note that outside of the estimated delivery times we have given there may also be delays due to customs which is outside our control. Thank you! If you are in USA and require a tracking (6-7 business days delivery) you can upgrade most orders for an extra cost. Please contact me BEFORE placing your order for a quote. No expedited shipping is offered outside of USA and Canada. ************************** Please DON'T LEAVE rush instructions in seller's note, please contact me before purchasing, so I can see what can be done. I cannot be responsible for delivery deadline, since Canada Post or USPS given them as guideline. ****************************** All the orders are shipped to the Etsy address, unless otherwise specified in the note section during checkout. If your address is incomplete or incorrect, please contact me as soon as possible to provide with the exact address.
If the address given at the time of purchase is incorrect and you have not contacted me before the items have shipped I will not reship the items or refund your order.
International buyers- please be aware customs fees can be charged in the receiving country. We are not responsible for any additional fees you might be asked to pay by the customs and encourage you to research information before placing an order.
I cannot be hold responsible in any case for any untimely or late delivery of your order. I do not have control over the Postal Service in your country.
I gladly accept PayPal and eCheques. You can pay by credit card if you do not have a registered PayPal account. E-checks are accepted and items are shipped after e-checks are cleared.
Returns & exchanges
I strive to give my customers a100% satisfaction! Please understand that I am unable to handle and accept any returns and exchanges at this time. I offer my products at a very competitive price, which means I cannot handle returns and exchanges, because these options would cost time and money. Please read carefully the item description and the size of the components before placing an order. It is your responsibility to read the details of the product before buying, no pressure is put to buy, take the time necessary. No refund or exchange unless: If you receive a damaged/broken item from transportation,please contact me. I will refund or replace at no cost only lost and damaged items in the mail. Please contact me and we will work it out! If you have provided a wrong (incomplete) shipping address and you omitted to contact us before your item was shipped out, we will not reship or refund your order. Thank you! I do not refund any shipping fees, unless the order gets lost.
If you are satisfied with the service received please take a minute and leave me some positive feed back. I like hearing back from you and your positive comments help grow my little store. Thank you in advance!